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  1. Service Quality
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Five Dimensions of Service Quality
9:40
Five Dimensions of Service Quality
已浏览 10.1万 次2017年2月27日
YouTubeLeean SD
What is Quality Management? | Quality Management Tutorial | Invensis Learning
23:48
What is Quality Management? | Quality Management Tutorial | Inv…
已浏览 13.5万 次2021年10月29日
YouTubeInvensis Learning
Service Quality, Dimensions of Service Quality, RATER, service quality dimensions, operations OM
6:56
Service Quality, Dimensions of Service Quality, RATER, service q…
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YouTubeDWIVEDI GUIDANCE
'SERVQUAL' or GAP model explained
11:59
'SERVQUAL' or GAP model explained
已浏览 4.7万 次2021年3月6日
YouTubePepijn Schoemaker
Dimensions of Quality - 13 Reviewed With Examples
10:59
Dimensions of Quality - 13 Reviewed With Examples
已浏览 1万 次2023年8月3日
YouTubeDr. Haywood
Master Class: Service Quality - The Gaps Model & Diagnosing Quality Shortfalls
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Master Class: Service Quality - The Gaps Model & Diagnosing Quality …
已浏览 9617 次2021年5月25日
YouTubeProfessor Jochen Wirtz
Service Quality & SERVQUAL Model
18:51
Service Quality & SERVQUAL Model
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YouTubeEasy Way To Learn
4:56
What is the Gap Model of Service Quality?
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YouTubeSchool of Learning
11:34
SERVQUAL Model and Its Questionnaire
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YouTubeMarketing Study Guide
7:58
What is Service Quality? How to measure, manage and improve ser…
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YouTubeMarketing91
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