Striking a balance between when and where extra staff are added and which staff positions are brought on to combat patient wait times is vital to avoiding increasing the same patients’ wait times at ...
A study published earlier this month in Manufacturing & Service Operations Management found that scheduling systems that rely on machine learning to identify patients with the highest no-show risk can ...
The average wait time for the third next available appointment across 11 medical specialties in 23 U.S. metro areas is 38 days, starkly contrasting with the traditional 14-day benchmark. The finding ...