Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

Here are five fully modernized platforms, each of which could be a contender for the best CRM for sales teams.

Explore the open-source CRM platforms offering flexibility, AI automation, and complete data control for growing businesses.

In this moment, we're building the steam engine for this new natural resource—data. We must ensure that we build it not only ...

The education research field was reeling after the U.S. Department of Education slashed staff from its research arm and canceled scores of contracts and research efforts earlier this year. Since then, ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Google Gemini is heading to Android Auto soon A new video shows how the integration will work The new AI will replace Google Assistant in cars Gemini is taking over from Google Assistant across all of ...

The New York Jets were hopeful that Aaron Glenn could be the head coach to finally solve their perpetual revolving door on the sidelines. It is starting to look like he may just be the latest person ...

AI is getting increasingly woven into the day-to-day operations of most modern enterprises. AI decides who gets approved for credit, which job applicants get shortlisted, which customers receive ...