Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Why Smart Call Coverage Is the Real Growth Multiplier A former colleague of mine runs a multi-location dental group that ...

AI is getting increasingly woven into the day-to-day operations of most modern enterprises. AI decides who gets approved for credit, which job applicants get shortlisted, which customers receive ...

Due to the rapid evolution of the digital world, it’s more important than ever for LBM dealers stay atop the technology curve ...

Time-to-value (TTV) is the leading indicator of retention. When users experience value quickly, within the first 36 hours of ...

ASC 606 is the standard for how companies record revenue from customer deals. For SaaS businesses, this standard changes how ...

New businesses can significantly improve their chances of success by focusing on the right performance metrics from day one.

A report by McKinsey & Company found that organizations leveraging digital transformation effectively can see productivity ...

Most iGaming startups fail not because of the idea, but because they choose the wrong tools. Nigerian operators don’t solely want software: they need a platform that understands the specificities of ...