The Amazon Customer Service Center on Kinetic Drive in Huntington, West Virginia, will be closing by May 2026, a public ...

A customer service representative for Social Security in Birmingham, said employee patience is dwindling, and frustrations ...

A former employee of a Woodbrook-based company is under investigation after allegedly misappropriating more than $32,000 ...

The LCBO is hiring 220 seasonal customer service representatives for the holiday season, offering a $20.36 hourly rate.

If you receive a denial letter from your insurer, don’t appeal the decision before seeking legal advice, says a leading disability lawyer.

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...

If someone calls you claiming to be from Eversource, National Grid, or the like, beware. If they ask you to buy gift cards, ...

But on Wednesday, as the deal to end the shutdown moved toward its final passage, the U.S. Department of Transportation said ...

WPS says more than 70 scam calls have been reported since Monday, and customers have fallen victim, losing more than $10,000.

A year ago, Marc Benioff declared Salesforce would lead an AI revolution. Insiders are still waiting for it to begin.

Oracle's Rob Pinkerton discusses how to harness AI agents to avoid blind spots in data and processes, build a cohesive ...