The Amazon Customer Service Center on Kinetic Drive in Huntington, West Virginia, will be closing by May 2026, a public ...

A customer service representative for Social Security in Birmingham, said employee patience is dwindling, and frustrations ...

A former employee of a Woodbrook-based company is under investigation after allegedly misappropriating more than $32,000 ...

If someone calls you claiming to be from Eversource, National Grid, or the like, beware. If they ask you to buy gift cards, ...

But on Wednesday, as the deal to end the shutdown moved toward its final passage, the U.S. Department of Transportation said ...

Oracle's Rob Pinkerton discusses how to harness AI agents to avoid blind spots in data and processes, build a cohesive ...

Innovators like Saravana and Vishnu Rajan, co‑founders of Pumkin AI, a tool that streamlines work for customer service ...

Meta is strengthening WhatsApp’s defenses with new AI-powered safety tools designed to tackle the growing threat of ...

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The forum served as a strategic platform to reinforce cooperation between the private sector and national regulators in ...

This year’s Retail Drinks Industry Awards recognised outstanding retailers, suppliers and emerging leaders across the liquor ...