Customer relationship management tools can be used by healthcare organizations to help attract, acquire, and retain customers, provide insight to drive behavior change and help manage and unlock ...

Building positive relationships with your customers is essential to running a successful and sustainable business. That’s why many business owners rely on customer relationship management (CRM) tools ...

Small businesses that need a tool to track their relationships with customers now have a new weapon from Microsoft in their arsenal. On Monday, the company launched Outlook Customer Manager, a ...

The social CRM tools market is expected to surge from a current value of $5.5 billion, Market Research Intellect predicts.