First impressions matter. When we meet someone new, we seldom remain neutral: good or bad, we form an immediate opinion of them—too brash, too boring, engaging, drab, shy, and so on. This is, in large ...

Next time you are having a conversation with someone, notice how much of the content is communicated without words. Let’s say your boss calls you to her office, hands you your evaluation report, and ...

Communication is an essential aspect of a functional workplace. Good communication keeps employees cooperating rather than inadvertently duplicating their efforts or working at cross purposes. Knowing ...

Technology connects people in business from around the world, with various cultures interacting on a regular basis. Learning how to use verbal strategies for intercultural communication is an issue of ...

The ability to decipher the language of non-verbal communication is truly a gift. But most people aren’t as conscious as they should be about how they hold their bodies, and what the body language of ...

Interested in more careers-related content? Check out our new weekly Work Life newsletter. Sent every Monday afternoon. The golden ratio of conversation is supposed to be 7-38-55. We are advised to ...