Leading this week’s CX and marketing newsbyte, BlueOcean launches a new API for third party access to analytics, Salesforce Adds to Digital 360 and more. BlueOcean, a company known for its platform ...

Salesforce (CRM) is undervalued due to market fears that AI will make CRM software obsolete, but fundamentals remain strong. CRM is transitioning from high growth to a mature, highly profitable SaaS ...