NARRATOR: Businesses need to have quality methods in place to make sure their products or services are of the highest quality. STEPHEN: The benefit of making a high-quality product is that you can ...

Listen to the podcast. Find it on iTunes/iPod and Podcast.com. Read a full transcript. Sponsor: HP. Welcome to a special BriefingsDirect podcast series, coming to you from the HP Software Universe ...

Two terms that have many interpretations because of the multiple definitions for the words assurance and control…. One definition of quality assurance is: all the planned and systematic activities ...

A guide to understanding quality. How to learn about customer expectations. How to match service delivery to fluctuating customer expectations. Objective: To evaluate the use of an adapted customer ...

Customers are at the center of business, and in the medical technology space quality assurance reigns supreme. Quality assurance looks at a company’s services or products to make sure everything is ...

COPC, a customer experience management consulting company based in Winter Park, Fla., had struggled for years to recommend a quality assurance monitoring system to its clients before it decided to ...

Capgemini and Sogeti today released the 10th edition of its World Quality Report (WQR) published in conjunction with Micro Focus. For several years the importance of end-user experience has been on ...

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Senior Quality Assurance Engineer - DSP Veghel, Netherlands.