I tested Sezzle’s customer service chat—real people, fast help, and secure support that actually solves problems. Here’s what really happened.

AI can streamline how government serves residents, but automating bad processes only accelerates frustration. Here's why ...

Using Salesforce Service Cloud, Hemadri Ravilla streamlined automotive customer service, cutting case resolution time by 40% ...

Kyndryl, a leading provider of mission-critical enterprise technology services, today unveiled new advisory and ...

Kelowna, BC – November 07, 2025 – PRESSADVANTAGE – In today’s competitive home services market, plumbing companies face ...

Trust is now one of the strongest signals users look for when they land on a website. Before they read your content or ...

Voiso, a global provider of AI-powered contact center software, today announced a strategic partnership with Mercatus ...

Cisco IQ represents a new approach in how IT delivers value in an AI-driven era. By reducing day-to-day friction and giving ...

Companies aren’t just shrinking products, they’re shrinking service too — less housekeeping, weaker rewards, and more ...

SourceCX, a division of Sourcefit specializing in fully managed, modern outsourced customer support services, has been ...

Enterprises can no longer let customer service be an afterthought. Better use of data and AI can improve after-sales experiences — but staffing remains a vital need. For years, many providers of ...

Unifor, which represents thousands of WestJet employees in Calgary, Vancouver and Toronto, claims that approximately 400 ...