The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...

The landscape of artificial intelligence and cloud computing is rapidly evolving. A recent report from the Federal Trade Commission (FTC) highlights concerns about monopolistic practices and has sent ...

Data-driven decision making has become the North Star for many companies, as leaders dig into data to spot trends, improve processes, better serve customers and more. However, extracting useful ...

2025 NAB Show illustrates how the technology is ‘no longer an experiment’ When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. With more broadcasters ...

“This is just the beginning,” Jay Yagnik, Google’s vice president of AI innovation and research, wrote in a blog post.

An Amazon Web Services outage has caused significant issues for a number of high-profile websites Monday morning, including Snapchat, Roblox, Fortnite, online broker Robinhood and the McDonald's app.

Google AI Studio is an innovative platform designed to facilitate seamless interaction with Gemini, Google's advanced family of multimodal generative AI models. It provides developers with an ...