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Change is hard. Whether it’s a personal change, a business transformation due to a new technology rollout, or a shift in company culture, most people tend to resist change, even when it’s beneficial.

Research from McKinsey shows that around 20% of a transformation’s value is lost after technical implementation and that change programs often fail due to employee resistance. Organizations of all ...

Change management is a multibillion-dollar industry built on the fundamental claim that most people dislike change, and that someone needs to manage that resistance. But after decades of ...

“The answer is that it depends. If leaders don’t embrace change, DEI could die,” Dr. Sandra Upton, founder and chief DEI strategist with Upton Consulting Group, said in our interview. Dr. Upton has ...