The balanced scorecard is a set of financial and non-financial measures regarding a company's success factors, from four interrelated perspectives: financial, customer, internal business processes, ...

Businesses establish a balanced scorecard to align all their company activities. This type of performance management framework adds non-financial measures to traditional financial metrics and gives ...

A group of local educators from one my community’s largest public school systems recently invested a portion of their valuable summer time off in attending a week of leadership training hosted by ...

OLMSTED FALLS, Ohio -- It's no secret that Olmsted Falls City Schools Superintendent Jim Lloyd isn't a big fan of the Ohio Department of Education's annual Ohio School Report Card. With that in mind, ...

An important but elusive concept is how best to measure the overall performance of an organization in real time. Some years ago, Kaplan and Norton first presented the idea of the balanced scorecard; a ...

This research was financially supported by Deloitte Australia and the Insurance Council of Australia. In-kind support was also received from the Australian and New Zealand Institute for Insurance and ...

operations–extensively and intensively. UPS and FedEx know where every package is in transit. Dell is famous for running an extremely tight supply chain, pushing the cost of holding inventory onto its ...

Flexible architecture, intuitive interface and sophisticated analysis capabilities lead to designation of Pilot BusinessMonitor(TM) as Balanced Scorecard Collaborative Certified(TM) Pilot Software, a ...

Nurse administrators who manage nursing case management programs are challenged to demonstrate the improved quality of patient care and financial outcomes to their organization that result from such ...

As many as 70% of all companies that implement balanced scorecards fail to generate real business value through their use, according to research from The Hackett Group, a business advisory firm. While ...