Salesforce Inc. today announced plans to acquire Doti Ltd., a startup with an artificial intelligence search platform for ...

A year ago, Marc Benioff declared Salesforce would lead an AI revolution. Insiders are still waiting for it to begin.

CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track ...

Pipedrive and Salesforce are top CRM platforms geared toward different business needs. We compared their features to help businesses see how the CRMs stack up.

Using Salesforce Service Cloud, Hemadri Ravilla streamlined automotive customer service, cutting case resolution time by 40% ...

Hackers claim to have stolen nearly one billion customer records from Salesforce users, including major brands raising global concerns.

Salesforce Marketing Cloud’s Loyalty Management provides the scalable foundation for earning and redeeming loyalty across every touchpoint. Airship powers the mobile-first customer experience, ...

Impersonations are to AI agents what hallucinations are to large language models, says Cohere's chief AI officer.

Benzinga Head of Product Tommy Cotter recently hosted a discussion at our flagship event, Fintech Day & Awards 2025, in New ...

"The last thing you want is employees running around like chickens with their heads cut off when it’s go time,” said Bukola ...