MacsDesign Studio today released a new version of Web Help Desk. It’s a Web-based tech support application designed for education and small to medium-sized businesses. The software was created using ...

A critical vulnerability in SolarWinds' Web Help Desk solution for customer support could be exploited to achieve remote code execution, the American business software developer warns in a security ...

For the second week in a row, SolarWinds has released a patch for a critical vulnerability in its IT help and ticketing software, Web Help Desk (WHD). According to its latest hotfix notice, the issue ...

MacsDesign Studio has released version 6.3 of its Web Help Desk system. The new version adds new features including PDF invoicing. Developed on a Java foundation, Web Help Desk works on Mac OS X and ...

‘Third time’s the charm?’ asks a prominent security researcher after what appears to be the same critical Java deserialization flaw gets a third security update. SolarWinds has released a third patch ...