Over the past year, many Salesforce, Inc. ( NYSE:CRM ) insiders sold a significant stake in the company which may ...

Salesforce and HubSpot are two of the most popular customer relationship management systems (CRM) giants, each promising the ...

A recent Salesforce study predicts that AI will handle 50 per cent of India's customer service cases by 2027. Despite ...

In this Sunday edition of Business Insider Today, we're talking about the highs and lows of AI in the workforce so far.

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

JPMorgan Chase, Salesforce and Arista Networks headline new analyst reports highlighting growth drivers, cost pressures and ...

B2B marketing’s future lies not in generating more leads, but in generating smarter revenue. With AI, marketers can measure ...

The Grayslake project is part of this growing trend, and if fully built out, it would have over 10 million square feet of data center space, bringing thousands of jobs, and costing anywhere from ...

In a survey conducted by Cloudera of around 1,500 enterprise IT leaders in 14 countries, 57% said they had deployed AI agents ...

AI agents are reshaping online retail. Discover why bot management is essential infrastructure to control agentic commerce and drive growth.

Boost accuracy, motivation, and performance with sales commission software that automates payouts, provides insights, and ...

When trying to build a case for workplace AI, enterprises are finding value by embedding AI agents into business intelligence ...