Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

Numara Software has announced its acquisition of UniPress Software, the developer of the FootPrints web-based service desk software. Numara's main product is the Track-It! service desk software. The ...

The hybrid workplace is here to stay, so you need the right tools to help employees secure a workspace when they’re in the office — and to help you optimize your office space. Here’s what to look for ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. SysAid Technologies, provider of help desk software ...

IT management and help desk software can help maintain the technical side of your business, but costly packages designed for big companies don’t scale well to smaller businesses. I’ve already ...