As we approach the 2024-25 school year, it is important to us in IT Services that everyone receives the support they need. Part of that is making sure you know what steps to take in order to get that ...

The Tech Support Scam starts with what appears to be a helping hand to fix a technical glitch. The criminals will send a message by phone, email or text to convince you that you need help. With so ...

Engadget readers like yourself are probably more tech savvy than the average person. That means you may get roped into helping older family members with email woes, new phone setups, or deciphering if ...

Faith writes guides, how-tos, and roundups on the latest Android games and apps for Android Police. You'll find her writing about the newest free-to-play game to hit Android or discussing her paranoia ...

Cybercriminals are using fake search engine listings to hijack the results for people looking for tech support from brands like Apple, Bank of America, Facebook, HP, Microsoft, Netflix, and PayPal.

Microsoft researchers observed a recent spam campaign that distributes emails with links to fake tech support websites, according to an Aug. 7 Windows Security blog post. Unlike standard phishing ...

Fake tech support scams have emerged after the CrowdStrike outage disrupted systems worldwide. The outage was caused by a defective software update from CrowdStrike, not a cyberattack. CrowdStrike ...

Staples Tech Help Plus eliminates that headache by giving you 24/7 access to a team of experts trained to get you back online fast. No matter when or where you purchased your devices, these pros help ...

SACRAMENTO — The IT staffing crisis in education has been making headlines since before remote learning made device management even harder, but overwhelmed school IT departments may be sitting on an ...