One Fortune 100 retailer I worked with had 15 years of customer interaction data but could only afford to process 30% of it.

Microsoft is working on a new type of AI agent that works like a real employee. These AI agents will have their own office ...

Windows Recall is one of the biggest AI features Microsoft has added to Windows 11. It’s useful, but it comes with some ...

Microsoft is shifting its software pricing from a per-user model to a per-agent model as AI systems increasingly perform autonomous tasks. CEO Satya Nadella explained that the company is transitioning ...

Effective change management for AI requires answering those questions up front and engaging the workforce in the redesign ...

The brilliant but nonthreatening AI assistant in Marvel movies has come to represent everything corporate America wants the ...

Imagine if your bank could move money for you with only the slightest of digital nods for your approval. Or that could tell ...

The makers of artificial intelligence (AI) chatbot Claude claim to have caught Chinese government hackers using the tool to ...

U.S. Representative Chip Roy has said he intends to bring in legislation that would "freeze immigration entirely" and end ...

The Georgia election interference case against Donald Trump and others is now in the hands of a new prosecutor. Courts ...

The achievements on Steam show that a big chunk of ARC Raiders players shy away from PvP clashes. Many prefer to focus on ...

Meetings that bridge the gap between in-person and remote workers must become more effective for hybrid work environments to ...