Solving problems unique to a machine can be an arduous task for both the end-user and the help desk. That’s why Windows introduced the Steps Recorder, a screen-capture tool that allows the end-user to ...

A: One of Windows 7's handiest new tools is the Problem Steps Recorder. When something goes wrong with your PC, tech support staff will usually ask you to reproduce the specific sequence of actions ...

Windows 8 isn’t for everyone. If you’re mostly a desktop PC user comfortable with Windows 7, upgrading to Windows 8 is probably not worthwhile. If you’re a mobile user who needs easy access to the ...