Our research shows that Zendesk is the best CRM for customer database functionality, offering robust customizability and lots of contact management features, all packaged into an easy-to-use platform.

A CRM database is a business tool used to track and organize customer information throughout your business. These databases are supported by customer relationship management (CRM) software, which ...

In the U.S. it’s common for companies that have both physical branches and online services to use customer relationship management (CRM) software that tracks all of their interactions with customers ...

Oracle's database software is still widely used, but cloud computing has disrupted its business model. There's no doubt the company is losing mindshare among developers and start-ups. A free developer ...

Nearly every established seller of enterprise tools started marketing the same general-purpose AI agents that aim to handle everything from drafting emails to customers to resolving IT service tickets ...

McLeod Software celebrated 40 years at its annual User Conference, highlighting new product features and technological advancements. One advancement includes its reengineered platform with a new user ...

Surrey, BC, July 02, 2025 (GLOBE NEWSWIRE) -- Safe Software, a leading provider of innovative data integration solutions, is proud to announce that it has been named a Customers’ Choice in the 2025 ...

Snowflake Inc. has acquired Datometry Inc., a startup that developed software for porting workloads between databases. The ...