As companies chase efficiency, it's no surprise that today's customer service call is more likely to be answered by a bot than by the much-maligned, outsourced operators of the past. Executives ...

The former sergeant is facing one charge of breach of trust and one charge of unauthorized use of a computer Charlotte Phillipp is a Weekend Writer-Reporter at PEOPLE. She has been working at PEOPLE ...

Spotify has acquired the sample-sourcing website WhoSampled. The streaming service announced that it’s rolling out a new feature called SongDNA, which will aggregate and centralize samples and covers ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Modern businesses run on data. Companies regularly ...