Salesforce and HubSpot are two of the most popular customer relationship management systems (CRM) giants, each promising the ...

Salesforce Inc.’s stock has been riding the wave of frenzied interest in artificial intelligence, but perhaps Wall Street is getting too upbeat about the company’s ability to benefit from the hot ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

(Reuters) -Cloud-computing firm Salesforce was hit with a proposed class action lawsuit by two authors who alleged the company used thousands of books without permission to train its artificial ...

I’ve been writing and editing technology articles for more than seven years, most recently as part of PCMag's software team. I am responsible for content in the AI, financial, graphic design, ...

Consensus, the leader in Demo Automation, today announced the launch of AI Video Content, powered by Trupeer. This ...

Excel succeeded not because it had the most advanced formulas, but because anyone could open it, type in numbers and see ...

Firms of different sizes roll out new software differently. Smaller firms are usually more willing to learn as they go while ...

At Dreamforce, I caught up with Yanick Abraham, CEO of Klient. Klient is a leading Professional Services Automation platform ...

Discover the top HR platforms for growing businesses that can help you scale your people management effectively.

BNY and Walmart claim their digital workers are more than flashy demos. For all the noise about AI agents changing everything ...