A person looks at a Canada Revenue Agency homepage in Montreal on Sunday, Aug. 16, 2020. THE CANADIAN PRESS/Graham Hughes OTTAWA — A senior official working at the Canada Revenue Agency says the ...

OTTAWA -- A senior official working at the Canada Revenue Agency says the agency is looking to artificial intelligence and better training to help call centre agents provide more accurate answers to ...

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You’re training for a race, reviewing those daily workouts with a fine-tooth comb, and bam! You’re sidelined with an illness. Or an injury. You know you’re not running through it, so the question ...