In what many will see as a welcome change of heart, reports are emerging that SAP has relented on the forced march to higher maintenance prices. According to a German edition of the FT Online, SAP has ...

Following on from yesterday's announcement of a hike in SAP maintenance charges, the German title Computerwoche implies that the powerful 'Mittelstand' group in the German SAP user group are far from ...

One of the elephants in the room when it comes to legacy technology vendors is just how reliant they are on maintenance contracts to fill out their revenue. While every enterprise under the sun moans ...

SAP , Europe's largest software maker, is set to make a formal offer of concessions shortly to settle an EU antitrust ...

SAP is updating its software maintenance application designed to help administrators manage upgrades, patches and other changes to the company’s software. Along with the changes to the application, ...

The lovely thing about the enterprise software industry: highly profitable, predictable maintenance contract revenues that make the giants of the industry look like utilities with upside. Well, until ...

Building Deputies, business office staff and other individuals who have access to create and approve notifications in SAP and Personas for maintenance work orders should be aware that a change will be ...

In my analysis yesterday of SAP’s recent increase in maintenance fees for all of its customers, and why that pricing should actually have gone down, I might have left some of you hanging: “Well, now ...