Knowledge management systems help companies store, access and organize documents and information. Both internal teams and external stakeholders might access and use your documentation. Centralizing ...

In order to meet these challenges, it is essential for firms within the middle market providing guidance to clients on employment law issues to proactively establish, maintain, and consistently update ...

A new cloud-based knowledge management solution within the Oracle Service Cloud is has been launched to help organizations deliver a better customer experience, while reducing overall customer support ...

As more and more companies use virtual or ever-changing teams to tackle projects, it has become crucial for employees to avoid reinventing the wheel every time a new problem arises. Accordingly, ...

“1. A knowledge management platform including a knowledge management enterprise portal comprising: a communication device to receive a communication from a customer in connection with a risk ...

NASA longstanding “Lessons Learned” database is underutilized and may be outdated and no longer viable, according to a new report from the agency’s Inspector General, Paul Martin. The space agency’s ...

The system of claim 1, wherein the knowledge management platform processor is further configured for: automatically determining an insurance policy identifier associated with the insurance policy, and ...

As knowledge management becomes more widely adopted, misconceptions about what it is and isn’t have also become more widespread. Author Kathy Curley touches on the Top 10 myths about knowledge ...