Employees who deal directly with customers are a company's public face. Their behavior and actions directly impact the image of a company and shape how the public sees a business. To make sure you are ...

There are tens of dozens of questions the interviewer might ask during an interview. However, some standard questions encompass the general theme and focus of almost any questions you’ll be asked, and ...

Your answers to common interview questions play a pivotal role in securing a job offer. By preparing and practicing your answers to typical interview questions, you’ll boost your chances of impressing ...

When preparing for a job interview, particularly for a position involving customer service or support, it's crucial to understand that excellent customer service is both situational and contextual.

Instead of just stating your weakness, share how you’re working on improving it Think about what the interviewer is trying to get out of the question Answer “Tell me about yourself” with a past, ...

With the new year underway employers are beginning to resume normal business activities and restart their hiring process. Similarly, many school and university graduates are beginning their job search ...

If you’re the interviewer, there’s a lot you should already know: The candidate’s resume and cover letter should tell you plenty, and LinkedIn and Twitter and Facebook and Google can tell you more.

How would you answer the following interview questions? -Picture this. You're a pencil in a blender, now what? - If you were a household item, what would you be? - If you could have any super-hero ...

When it comes to hiring, more employers are going beyond standard questions such as asking candidates to list their biggest strengths and weaknesses. Job applicants need to be prepared to answer a ...