Boston-based Envox Worldwide is releasing an update to Envox CT ADE: version 9.1 of its interactive voice response (IVR) development tool. The company says Envox CT ADE is a rapid application ...

The Centers for Medicare and Medicaid Services (CMS) announced a significant change impacting Medicare providers nationwide. By March 31, 2025, Medicare Administrative Contractors (MACs) will remove ...

For years, IT and business have heard the sexy promise of “IP convergence,” which would allow all sorts of voice- and video-enabled applications to appear in business. However, for most organizations, ...