E-mails are the most common document in the business world. Unfortunately, many e-mails are so poorly written that recipients must struggle to figure out why they’re reading the e-mail and what ...

Dr. Kyle Elliott, tech career coach, interview coach, and trusted confidant to Silicon Valley's top talent via CaffeinatedKyle.com. As a tech career coach, I’m often asked whether post-interview thank ...

Most sales emails have a response rate of around 1 percent. In other words, if you send out an email to 100 potential customers, only one will get back to you. Let me explain how to write sales emails ...

We live in an attention economy, where the bounds of our productivity and relationships are no longer limited by our access to information, but rather by our ability to sort the relevant from the ...

As a journalist who frequently reviews and edits submissions, I often find myself switching between writing and reading follow-up emails. And if there’s anything that being on the sending and ...