Vonage, a part of Ericsson (NASDAQ:ERIC), today announced that Orum, an AI Conversation Engine for revenue teams, has ...

Vonage's new AI-powered actions for Contact Centers boost agent productivity while delivering a secure, seamless customer experience "CX and security are critical to every business' success and ...

Interviews How To Train Your Dragon's Director Explains What He's Already Worried About Filming For The Second Movie Movies I Rewatched How To Train Your Dragon 2 ...

The new Vonage solution leverages Vonage Identity Insights and Fraud Detection APIs, enabling agents and AI to work together to improve contact center outcomes. With Identity Insights, including SIM ...

You can use AI in your call centre to create automatic transcripts of any call, with the key points summarised so you can ...

If you're traveling internationally, carrying a simple phone that doesn't store personal information can be a smart move when entering the US. Palash has been writing about technology (and ...

Breakthroughs, discoveries, and DIY tips sent every weekday. Terms of Service and Privacy Policy. By now you should’ve upgraded to iOS 26 on your iPhone, and the ...

The telecoms regulator, Ofcom, has opened a new compliance programme to assess whether regulated UK phone providers are ...

For years, Toyota’s infotainment systems have been dependable and functional, but perhaps not exactly exciting. While competitors raced ahead with flashy interfaces and lightning-fast processors, ...

Make your old cell phones permanent bedside companions with an app that can help you fall asleep or ease you into your day. Try CARROT Alarm, a fun twist on an alarm clock with witty dialogue, songs, ...

CLEVER, Mo. — The Clever Police Department (CPD) says it’s experiencing technical difficulties with its phone system. According to a post from the Clever Police Department’s Facebook page, the ...