Learn the correct way to apologize in English! Understand when to use 'Sorry' vs. 'Excuse me' and avoid common mistakes.

“It was just completely unprofessional of me. I let my emotions get the better of me. I absolutely regret what I said back then. ... I wanted to apologize and make sure she knew she absolutely ...

A tired employee is updating shipping orders late at night at a textbook brokerage. They make a mistake in the code and accidentally ship outdated management textbooks to an important customer. Three ...