A year ago, Marc Benioff declared Salesforce would lead an AI revolution. Insiders are still waiting for it to begin.

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Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

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Looking to unlock deeper data-driven insights or to build more intelligent business process automations? These popular tools ...

Not every customer is the same. Some buy quickly, others take months. Some are loyal, others vanish after a single purchase.