Rapid Agentforce adoption, fueled by flexible payments and strong customer expansion, positions CRM for sustained AI-driven ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Salesforce’s Sunya Norman tells Newsweek how the company is leveraging its decades-long AI experience to solve today's ...

Verato recently announced its Identity Intelligence Agent for Salesforce's Agentforce Health, integrating trusted identity management into the Agentforce 360 platform for healthcare and other ...

By consolidating important information from various applications into one system, you enable stakeholders to see progress in ...

Missouri is trying to move artificial intelligence forward through measured execution, says Tim Marczewski, the head of AI ...

Some experts believe AI will create enough new roles to offset job losses, but that could depend on how policymakers and ...

Market Overview The Cloud FinOps market represents a paradigm shift in how organizations manage cloud financial operations, ...

AI-powered solutions allow legal businesses to make faster claims settlement and work efficiently. The traditional methods can take hours to process claims settlement. However, it now becomes so, as ...

The “AI-Related Job Impacts Clarity Act” – which has yet to be introduced – would require public companies and federal ...

Vendor executives, along with industry thought leaders and analysts, came together at Constellation Research's CCE event to tackle important issues as we move further into the Agentic Era.