In the third installment of our "Interviewing 101" series, we cover some best practice tips to consider from a compliance perspective. When recruiting, employers aim at attracting, evaluating and ...

Interviews and focus groups are essential tools of qualitative research. This guide shows students and early-career researchers how to prepare for and conduct interviews and focus groups. This book ...

There is no question that the continuous flood of government regulations, uncertain economic conditions in general, and the impact of legislation such as the Affordable Care Act (Obamacare) resulted ...

These may not always deter someone from leaving, but they will likely improve managers’ understanding which should help them retain other valuable people. Although organizations have been obsessing ...

Industry Insights from Thomson Reuters Institute, a part of Thomson Reuters. By actively collecting client feedback, your law firm can establish a window to manage and improve client experience and ...

Lawyers, as a general rule, are not good interviewers. This important skill is vastly overlooked in law school training or in-house training at a law firm. Law students spend hours grinding through ...

In a recent Law.com Trendspotter column, we wrote that, while law firms live and die by the quality of their client service, a troubling number of them appear to be actively avoiding seeking feedback ...