If someone calls you claiming to be from Eversource, National Grid, or the like, beware. If they ask you to buy gift cards, ...

The Marriott-Sonder fallout led to travel chaos. PR experts said the companies showed a lack of accountability and lost ...

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...

Experts said the IRS won't be fully operational for weeks and its employees face a backlog of questions and preparations for ...

Believe it -- this year can be your year for finally landing a remote job! Or, if you're lucky, maybe you can land something ...

It’s not a new idea that brands are more than skin deep. Any branding expert says brand-building starts with identifying what ...

Shawn Willoughby of UiPath explores how agentic AI is helping financial services cut through legacy complexity — pairing AI ...

Oracle's Rob Pinkerton discusses how to harness AI agents to avoid blind spots in data and processes, build a cohesive ...

To minimize the damage a crisis can do to your business, take the following four steps. Dimitry Petrov, founder and CEO of Stellar Strategic Communications, stresses that every company should have a ...

Sherry Jenkins lives in Blairstown, New Jersey, where the first “Friday the 13th” was mostly filmed. The town hosts a parade ...

If you find you’re wrongly charged sales tax and the business isn’t playing ball, you can file Form A-3730 with the state Division of Taxation to ask for a refund. The wrongly collected money goes ...