A customer spots a bogus charge on his FedEx account and tries to shut it down. FedEx’s system declares him a digital ghost, claiming he doesn’t exist — but the company keeps sending him bills for the ...

Forcing your customers to interact with AI might seem like a good idea, but no one wants this. If you’ve ever had a package delayed by FedEx, you already know the feeling of frustration. You refresh ...

If you’ve ever had a package delayed by FedEx, you already know the feeling of frustration. You refresh the tracking page for the 10th time, watching as the promised “by noon” delivery window ticks by ...

EFFINGHAM — The Effingham Planning and Zoning Commission on Tuesday approved a plan for a regional distribution center for shipping giant FedEx.