Due to high demand for this course, we operate a staged admissions process with multiple selection deadlines throughout the year, to maintain a fair and transparent approach. Explore our campus, meet ...

This unit aims to prepare students to engage with the concept and practice of management. It aims to develop their understanding of management as a social science, with an introduction to the basic ...

Research suggests the practice of self-management can be beneficial to service operations. However, the self-management concept has received relatively little use in the service industry. This article ...

Total quality management is, in part, a philosophy saying that achieving excellence involves a constant forward effort from all of an organization's employees. TQM works by measurement: finding the ...