Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

That's where help desk software comes in, by streamlining support ticket management within a unified platform. They organize conversations, ensure that support teams see all relevant messages for each ...

Remote desktop software is essential for many businesses and on-the-go individuals who need to access computers that might be in another room or on another continent. There are many different ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

New administrative functionality improves handle time, session start times, and implementation times to improve time to value without impeding security New features simplify user management, improve ...

If you ask for help from the IT Service Desk they may want to try to provide immediate help by a remote support tool called BeyondTrust. It is a remote support solution that allows the IT Service Desk ...

ATLANTA--(BUSINESS WIRE)--Bomgar, a leader in secure access solutions, today released the latest version of its enterprise-leading Remote Support solution. Bomgar Remote Support enables IT service ...

MCHENRY, Ill., Feb. 20, 2025 /PRNewswire/ -- Follett Software, a leading provider of K-12 software and services, is proud to announce the launch of Follett Destiny ® Help Desk, a comprehensive new ...