HP today announced it has enhanced its service management portfolio to help IT organizations put into operation the capabilities of the recently released IT infrastructure library (ITIL) service ...

PALO ALTO, CA--(Marketwire - Feb 7, 2013) - HP (NYSE: HPQ) today announced that HP Service Manager 9.3 has received 11 gold-level endorsements granted by the global accreditation body APM Group on ...

AlarmPoint Systems broadens integration with HP by enables its AlarmPoint Express and Mobile Gateway products to work directly with HP Service Manager software. The workforce is becoming increasingly ...

MOSCOW--(Marketwire - Mar 14, 2013) - HP (NYSE: HPQ) today announced that Moscow Railways (MZD) has established new quality and safety levels for its suburban transportation network with a single ...

HP today announced new solutions that help chief information officers (CIOs) prioritize and align their IT investments to deliver better business outcomes. Part of the broader HP Business Technology ...

Dubai, UAE - 11 September, 2011 - HP today announced that Asiacell, the first and largest Iraqi telecommunications company and the first mobile telecom company to provide coverage for all of Iraq, has ...

HP has been named the overall market leader in telecom service management, according to an in-depth report by OSS Observer, a leading analyst firm. The Illinois-based company cited HP Software ...

HP unveiled new software and cloud-based services designed to help IT teams manage and automate a slate of different tasks. HP Adaptive Endpoint Management is available now, while HP Connect for ...

When it comes to the allocation of hardware resources, one thing that usually gets the short shrift is the help desk. After all, it’s not like the help desk is tied to an application that a business ...