Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

I am a computer tech, and my organization manages work requests with a ticket system; the user can fill out a form requesting help with their computer. The ticket is sent to a basic folder, and an ...

Ticketing software and help desk software are terms often used interchangeably. However, there are stark differences between the two. Ticketing software focuses on lodging, handling, and solving ...

The free BusPlus+ app will utilize Bytemark's patented mobile ticketing solution, which enables riders to purchase and store transit passes on their mobile devices. To use passes, riders simply show ...