Some users have reported that when they attempt to open a Word document, it fails to open. Instead, they see a Word cannot open the existing file (Normal.dotm) error ...

The problem can occur when the Word file you are trying to open has a different file extension than the file you are attaching. It happens when you convert the file manually. There can be other ...

I see in an old copy I did, the window lists skipped files. But I can't see why it skipped them. Whether there was an issue, or whether they were skipped because they were already at the destination ...