Enterprise resource planning (ERP) is the central nervous system of many modern businesses. But, like a nervous system, ERP operates beneath the surface. It runs myriad processes to connect an ...

Why do organisations invest in Enterprise Resource Planning (ERP) systems? The goal is simple: to make their business more efficient, their employees more productive and their customers happier and ...

Hershey Foods Corp. ran into major problems when it deployed SAP AG’s R/3 software and other business applications three years ago. But the candy maker had better luck with an upgrade to the ...

In his decades-long career in tech journalism, Dennis has written about nearly every type of hardware and software. He was a founding editor of Ziff Davis’ Computer Select in the 1990s, senior ...