A user-friendly and mobile-friendly interface is paramount. Software that is easy to implement and use reduces the learning curve for your team, allowing them to focus on core operational tasks. Look ...

Aljex Software has introduced Automated Rate Confirmation (ARC), a software module that streamlines the key elements of daily carrier-broker interchange —rate confirmation and dispatch, the company ...

(TNS) — Artificial intelligence technology is coming to the 911 call center that serves Grand Traverse County, pending approval by the county board on Wednesday morning. Central Dispatch officials are ...

Effective mobile data software serves as an extension of your computer-aided dispatch and records management solution for field personnel. With integrated mapping, extensive messaging capabilities and ...

The SRM© Service Dispatch software is a powerful tool for managing and coordinating communications, assignment, warranty entitlement and labor tracking across your service lifecycle management ...

Weld County’s do-over on a new software system for its emergency dispatch system is both frustrating and troubling. It’s frustrating because who among us hasn’t discovered that a new software system ...

The system, called ProQA, was implemented by the city in 2017. "It was a danger. It was a danger to people that were responding to the calls," said former dispatcher Carri Sampson-Spande.