Striking up a conversation—especially with a stranger—is a lot like adding kindling to a fire pit and hoping it ignites. Choose the wrong starter, and the flame will fizzle out. But when you get it ...

Small talk has its uses, especially in the business world. It can help us suss each other out, establish a basic level of trust, or just fill the time while we’re waiting in line. But let’s be honest, ...

Empathy is powerful — and often, it’s expressed best in small talk. This is a phrase that radiates warmth. It’s how great conversationalists make people feel appreciated for sharing. Instead of ...

Picture yourself at a major industry conference, surrounded by potential collaborators, mentors, and clients. Yet despite the opportunities, most conversations never progress past “How’s business?” ...