1. Job Design (298): t he act of specifying the contents and methods of jobs. Focus on what, who, how, and where the job is done. 2. Ergonomics ( 298): incorporation of human factors in the design of ...

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Few schools of thought have had more impact on how I run a business than dynamic work design. The concept was pioneered by friends of mine at MIT, Donald Kieffer and Nelson Repenning. The two spent ...

This course is an introduction to usability and user experience (UX) design methods that can be applied to embedded devices and systems. UX methods are presented for user analysis, planning, research, ...

If you’re a designer or a developer you know this story all too well: designers create a beautiful prototype or set of wireframes and ‘throw them over the fence’ to the developers. As the developers ...

The ongoing global COVID-19 pandemic has upended businesses around the world, forcing companies to retool their organizations to weather one of the worst disruptions to the global economy in decades.