– Sunovion’s patient support program is recognized four years in a row by J.D. Power for providing an outstanding customer service experience – MARLBOROUGH, Mass.--(BUSINESS WIRE)--Sunovion ...

Mention customer service and most people conjure up an image of “that place you call when you have a problem.” For decades, that’s exactly what customer service has been for most companies—a function ...

Target has launched a new customer service policy called the “10-4” program, requiring employees to greet or acknowledge ...

Fix-It Right Plumbing, Australia’s most trusted professional plumbing company, proudly announces that its team has recently attended Nexstar Network’s flagship Technical Training Program—a globally ...

General Motors is asking all GMC Hummer EV owners to make an appointment with one of their service technicians for a preventative measure related to the car's high-voltage battery connector. It's not ...

MARLBOROUGH, Mass.--(BUSINESS WIRE)--Sunovion Pharmaceuticals Inc. (Sunovion) announced today that the Company’s patient support program, Sunovion Answers, has been named as a J.D. Power 2022 ...

When organizations take stock of which practices do the most to boost or protect the bottom line, customer loyalty programs should be near the top of the list. Industry logic says that it typically ...

SMITHVILLE – Wayne County Schools Career Center Adult Education is offering a Customer Service Representative Program beginning Jan. 10. Participants in the six-week course will gain customer service ...

A complete guide to lease accounting for healthcare organizations Making a successful transition to the latest lease accounting requirements such as ASC 842, IFRS 16 or GASB 87 can be a complicated ...

Improving the Patient Financial Experience Throughout the Patient Journey While many healthcare providers believe that improving the patient financial experience is a critical step for their ...

Opinions expressed by Entrepreneur contributors are their own. Customer loyalty is the holy grail of a high return on your investment. However, many people tend to think and invest more in customer ...