Spoke, a startup that wants to simplify the way companies add and process help desk tickets using artificial intelligence underpinnings, announced it has enhanced its AI engine to allow for more ...

How to deploy osTicket to serve your business as a powerful help desk system Your email has been sent If your business develops software and/or services, you probably ...

Every professional knows that technology can malfunction at any time and in unexpected ways. When things go wrong, end users — whether employees or customers — need a way to report the issue to a ...

Vivenu co-founders: Jens Tiechert, Simon Hennes and Simon Weber The land rush into ticketing continues. Vivenu, the Dusseldorf based SAAS company has just completed its Series B financing round, ...

The Industry Group is a global trade-network dedicated to self-service technology, covering kiosks, digital signage, POS, Lockers, EVCharging and smart-city platforms. Founded and led by industry ...

WIESBADEN, Germany -- Internet down? Computer or printer not cooperating? There are two ways users in Europe can request IT support -- by calling the Europe Enterprise Service Desk at DSN 119 and by ...

SAND SPRINGS — Out with the old and in with the new. Next month, Sand Springs police officers will begin shedding ticket books in favor of a hand-held computer to issue traffic citations. The new ...