Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

So patient, so knowledgeable. Swoon! Consumer Reports, the popular magazine and website for figuring out what consumers think about all sorts of products and services, just published its annual reader ...

Tech support companies help businesses and individuals keep their operations running smoothly. Read our guide to research the best tech support company for you. We explain what to look for if you need ...

A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In this con, scammers pose as ...

After finishing a brochure design for my client and hitting Command-S, I noticed something odd. Instead of saving to my iMac, my document saved to the bootable clone on my external backup drive.

Of all the products in your home, one of the most likely to run into problems is your computer,according to Consumer Reports. Some 40 percent of laptops and 30 percent of desktops either have to be ...

I have the greatest respect for the men and women behind Apple’s tech support. Despite having one of the toughest jobs in the industry, they’ve always been extremely efficient and courteous in solving ...

Tech support scammers are pretending to be from Microsoft, McAfee, and Norton to target users with fake antivirus billing renewals in a large-scale email campaign. While browsing the web, most people ...

Pennsylvania State Police are alerting the public of scams involving individuals claiming to be from computer tech support. Individuals are receiving an increased number of these types of scam ...

A new financial threat has emerged for seniors: computer tech support scamsters. The number of complaints by the elderly about this fraud has been skyrocketing. “(State attorneys general) are now ...

ORANGE COUNTY, Fla. – The deadline is approaching to claim restitution from tech support scams. Victims who paid for computer tech support products or services over the phone with a credit card ...