This week’s column is my fifth and final column on root cause analysis tools for managers. In previous weeks I explained root cause analysis in general and three other great analysis tools; The Five ...

A fishbone diagram, also known as the Ishikawa digram after its inventor, is a visual representation of all causes that result in a particular outcome. The final outcome is represented on the far ...

Teaching History began in 1976 with the goal of providing history teachers at all levels with the best and newest teaching ideas for their classrooms. We invite you to join us as a contributor, a ...

In this course, participants will learn about the Plan, Do, Check, Act (PDCA) problem solving method. In addition, participants will learn about problem solving tools and activities, including A3, ...